Frequently Asked Questions (FAQ)

Kindly check the FAQ below if you are not very familiar with the functioning of this website. If your query is of urgent nature and is different from the set of questions then do write to us at customerservice@bigbasket.com or call us on 1860 123 1000 between 7 am & 10 pm on all days including Sunday to get our immediate help

Q1. I had problems at the checkout stage, what should I do?

Please contact our live chat support using the icon at the top of the page, our operators would help you to process the purchase manually

Q2. How long does it take to receive my order?

Most orders arrive in 2-3 business days, if you place an order before 5pm. Delivery to some remote locations and small towns in UK and Internationally can take up to 4 business days. Orders placed on weekends and statutory holidays are processed on the following business day. You can check the status of your order on our website under My Account.

Q3. How long does Marijuana/Cannabis Stay in the body?

Traces of marijuana stay in the body for several days after use. If a person has been using marijuana heavily, it sometimes takes weeks for the traces to be eliminated from the body.

Q4. Can i Overdose on Marijuana?

No one has ever died of marijuana overdose by itself. But it is possible to suffer serious effects of too much THC. Cannabis growers continually find ways to increase the THC content of marijuana, so that the average THC content has increased from an average of 4{099533298545b1b586f30da27f297960823bca8a74c5ca38874d214d0c0a9657} in 1983 to an average of 10{099533298545b1b586f30da27f297960823bca8a74c5ca38874d214d0c0a9657} in 2009. Some strains of cannabis tested much higher. High doses of THC have been shown to result in mental confusion, panic attacks, and hallucination.

Q5. How is my package Sealed?

Each item is packaged in a generic prepaid Xpress envelope. The contents are then vacuum sealed to ensure maximum discretion.
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